Customer Service

Varias columnas

  • REFUNDS

    IF YOU WANT TO REFUND YOUR PURCHASE YOU SHOUD DO THE NEXT STEPS: 

    -TELL WHAT WENT WHRONG AT THE BUYING PROCESS

    -WHY DO YOU WANT TO REFUND IT WITH A PHOTO PROOF OF THE PRODUCT. 

    WITH THIS BEING SAID WE'LL DECIDE IF YOU FIT THE REQUIREMENTS TO ACCEPT THE REFUND. 

    WE WILL ALWAYS DECIDE IF WE REFUND TO YOU.

  • ¿WE PROVIDE INTERNATIONALLY?​ AND ¿HOW CAN I RETURN A PRODUCT?

    1-The answer is yes!! We can provide internationally so you can start now checking our shop!

    2-Text us at the website or with a mail, and we'll try to solve any kind of problem you could have with the products, and see if you will have a return/refund or not.

  • ¿HOW CAN I TRACK MY ORDER? AND ¿WHATS YOUR RETURN POLICY?

    1-You can track it verifying your order tracking code to see the product status.

    2-If the product is defective tell the reason with the proof of it (photo of the defective product) we will decide if you have a refund. If it's the size we will change the product size without refund, only the size. You'll return the wrong size product.

    If you don't have your product at home, it did not arrived, we would study the problem and would refund it depending on each situation.

    With this being said we will always decide if we refund or not.